Patients with a Health eCard

If you are having any difficulties opening your Health eCard on your PC, please check that you have typed in your pass-phrase correctly. Remember it is both case and space sensitive.

Remember too that you can register your pass-phrase with us - this may be important if you forget it and in an Emergency.

For all support issues you can contact us on: 020 3668 0888 or 0845 260 6321

In an Emergency you should call the telephone number printed on the back of your Health eCard: 0845 260 3123 (0044 207 873 2060)

You can also email us at: info@healthecard.co.uk

GPs or Practice Managers

If you have any technical problems with the Health eCard System - the Surgery and Patient Units - please contact us on: 020 3668 0888 or 0845 260 6321

You can also email us at: info@healthecard.co.uk